All reviews
42 verified reviews, 4.8★ average, sorted by most recent.
Judy Tejada Rodriguez
Just from the start, so much information and details. The whole team is so outstanding. They do everything with so much care and dedication. I recommend them without a doubt. Thank you so much for caring for my granddad Leo, it meant so much to me!
Response from owner
February 10, 2025
Manny Roque
I can’t say enough good things about Erinn and the entire team. When my brother passed away, we wanted to honor his wishes to be cremated. From the moment I called the funeral home, I felt confident they would handle everything. Erinn provided all the information we needed and guided us through the entire process. He went above and beyond by helping me find a keepsake urn for one side of the family. Losing a loved one is never easy, but they made it so we didn’t have to worry about a thing and accommodated all of our requests. They kept us updated every step of the way, from picking up my brother at the hospital to delivering his remains.
Response from owner
January 28, 2025
Aimee Feldman
No written review
Response from owner
November 5, 2024
Greg Dallas
When I met with Lowell MacDonald to make arrangements for my mother to be laid to rest in our home town in Pennsylvania, he thought the corporate owned PA cemetery charges, which he explained are based on commission, were unusually high. He encouraged me to contact a family owned funeral home in PA which I did, and that advice saved my family over $2,300. Thank you for this personal service and looking out for my family Lowell during this difficult time!
jeff nunley
Erinn, and staff were professional and thoughtful throughout the process. They explained our options while we were handling grief of losing mom. Easily, and highly recommend.
Response from owner
June 27, 2024
Diana Mendez
I just want to thank the wonderful staff who went above and beyond for my father during the loss of his mother. The staff not only observed but noticed the mistreatment my father was getting from his own family. I cannot express my gratitude and what they did for my father by providing a designated time for him and his mother. So he could say his last goodbye and spend time with her. Thank you all for everything you all have done during this time. Words cannot express my gratitude for going above and beyond for my father. Thank you.
Response from owner
April 23, 2024
Amanda Mendez
From the moment that we stepped in The funeral Director, who took care of us was an amazing person, her concern and thoughts for us and for our dear Natividad Diaz mom was her main priority. She went above and beyond the call of her duties. I’ve never seen anyone take on such responsibilities like she did also I want to add Sandy she was fantastic. She also went out of her way to show such compassion for us. She hold our hands hugged us, cried with us. I’ve never seen such compassion and love. They are wonderful. They work things out so well that I know that Mom would be so happy no wonder she picked your place. She knew in her heart that you all would take care of her and her family. Thank you for having such wonderful people working and willing to extend their hearts, their love, their compassion their wisdom during the most difficult time of our life. you all made a wonderful choice in selecting such wonderful people to protect the lost during such difficult days and I can’t thank you enough. May the Lord richly bless you and everything you do. God bless Amanda Mendez this was for my mother-in-law. Natividad Diaz Who passed away on April 11, 2024.
Response from owner
April 23, 2024
Jose T Rivera
No written review
Response from owner
September 21, 2023
Maria Pagliaro
No written review
Response from owner
August 18, 2023
Ultimate Cup
No written review
Response from owner
August 30, 2023
Celia Holman
No written review
Response from owner
August 30, 2023
Karen Grigsby
Excellent
Response from owner
April 24, 2023
Press Family
This has been just an awful ordeal and there's no right place to begin. I have called and been told the person I need to speak to isn't there and that I would get a call back. That never came. I e-mailed and got no response. As the person listed to make arrangements for my deceased relative, I was NOT contacted! She has specifically chosen me to be in charge of services as her mentally ill son could not be trusted. After coming down with covid and having to isolate, friends and family were kept out of the loop completely. It was not until a GOOGLE search that we discovered my grandmother had not only passed but that her service had come and gone with MacDonald. Can you imagine how horrific it is learn your last grandparent, whom you are close to, has died and you did not get to give her the service she desired? It was only then that I and a friend had to notify everyone that the service was done without any knowledge and my poor grandmother didn't have family and friends at her graveside. This has been awful and there has been no closure for her family and friends.
Response from owner
June 17, 2022
Teresa Perez
When my mother passed in January we were shocked and had to find a affordable funeral service. This was the best place i could i have gone to for help i got my loved ones ashes back within a week and got any and all questions answered. They made the process easy and stress free!
Dri Ruth
Lowell MacDonald has been there for my wife and I three times in the past decade. He is not only compassionate, but knowledgeable and makes things just a bit easier knowing you have him to rely on. If I could give six stars I would.
Sprivate
No written review
Christine Castaneda
Lowell was very compassionate. Their prices are very reasonable and they make planning stress free. I highly recommend them.
J.S
From my first call to MacDonald services, Lowell and Ron were professional, and showed empathy. My father recently passed and each phone call was informative, and supportive. My questions were answered quickly and every detail was handled with professionalism, and respect for my father, and our family. Highly recommend these gentlemen to anyone dealing with a loss of a family member. Thank you.
Lindy McPherson
I recently needed to utilize the cremation services of MacDonald Funeral Home for a loved one and highly recommend them. Lowell was extremely responsive, professional and compassionate.
Harry VanVliet
We entrusted Ron and staff with the loved one of a family we are serving in upstate NY. Couldn't have asked for a more professional, reliable and dependable funeral home staff. They were always a phone call away. We will definitely use them again.
Elizabeth Estevez
My family and I experienced an unimaginable loss and Ron and Mr. Mcdonald went above and beyond. In the hardest parts of this situation they always did they're best to make sure all went smooth on their end. I'm truly greatful for the help they provided to our family in getting us through this death. Its hard losing anyone but working with this great funeral home made the stress of it a bit less. My family and I thank you dearly!
Dee Perkins
Mr. Lowell MacDonald was so helpful as we live in Wisconsin and due to Covid could only deal with my brother's passing through phone calls. We had some special requests which he took a lot of time to help us. During difficult times, his kindness was so appreciated and made situation less difficult.
Lori Sawyer
Lowell MacDonald is the sweetest person I know in this business! He went out of his way to make sure my Dad had the best funeral he could have! Everyone was so touched with the whole service and we couldn't be more pleased with all this virus stuff rules and still got to give him what he deserved as a Navy Vet. Thanks so very much to the whole MacDonald staff!
Tara Kornilov
I recently had the pleasure of working with MacDonald Funeral Home and they are so professional, caring, and prompt. I would highly recommend them if we are in need of their services again.
Mary Ann Baker
I HIGHLY recommend MacDonald funeral home. Because they were so kind the first time I needed them. They helped me through the difficult process with ease and understanding....have used them since and recommended them to others.
Nicole Ochoa
Mi experiencia fue maravillosa hace una semana perdí a mi suegro y en MacDonald funeral nos dieron una atención excepcional , estamos muy contentos y agradecidos con el dueño y todos los q trabajan ahí q hacen lo posible por ayudar a las familias a que ese dolor tan grande de perder a un ser querido se haga más fácil dándonos el mejor de los servicios, mi consejo es q si estás pasando por un momento como este y estás buscando un funeral home puedes contar con la excelencia de MacDonald funeral home..Se los recomiendo, estamos mas que agradecidos
Joseph Mancuso
Lowell and staff at MacDonald Funeral Home handled my mother's remains and helped with the funeral arrangements at Florida National Cemetary. My family and I have been involved in the arrangements of other funerals in Tampa and Orlando, most notably my father in Tampa. MacDonald though a humble family operation (they are always better) blows away all the other funeral homes in Tampa and Orlando combined. They are respectful, first class and Lowell handled things that my sister and i had to handle for my father's funeral (the military aspect) that I just couldnt seem to do this time around. Thanks Lowell and Staff. It is very important to have caring people at that moment in time. You can count on MacDonald!
Jacki Lilly
My 29 year-old son unexpectedly lost his battle with muscular dystrophy and March. I did not have any arrangements made so a friend from out of state made calls to all the facilities in the area in an effort to locate the best one for me. After making numerous calls and talking about it she said that MacDonald seemed to have the best price for what I was looking for - which was just straight cremation with no services, per my son's wishes - as well as the best customer service. Despite living in Pasco County and there being many facilities closer, I made the choice to go there and I was absolutely not disappointed with my decision! I cannot say enough positive things about McDonald and most especially Ron. He handled everything from beginning to end with kindness, compassion and patience. I would highly recommend MacDonald to anyone in the Tampa Bay area in need of funeral or creamation services.
Scott G
Lowell made this entire process very easy for me and my family in our time of need.
Darcien “Darcy” Shubbar
It has been 6 years since I lost my 8 yr old daughter. However, I still felt the need to leave a review when I came across this pin in my history on maps. The reason is because the people here are absolutely amazing! The all around kindness was evident. Even though no one ever wants to need a funeral home the fact is we do and I couldn't have been more pleased with a place at the time of the absolute worst moments of my life thus far than I was with McDonald's Funeral home. They even brought me my daughters ashes in a temporary container until the urn was ready because they could sense I was distraught by the possible wait of a day or 2. Again, VERY AMAZING AND KIND. THANK YOU
Paula Charbeneau
They were extremely helpful and caring in taking care of my husband's final wishes. When a person is dealing with the loss of a loved one, it's such a blessing to have the care Macdonald funeral home exhibited.
Deb “Smiling through life”
No written review
Foster kimbrell
No written review
Charlie Gauzza
I can't say enough about the compassion and professionalism our family was given at MacDonald Funeral Home upon my wife's passing on July 3rd. Owner Lowell and Funeral Director Advisor Ron had to quickly make arrangements happen with their funeral home for a visitation, the church for a mass and the memorial location for burial services. in a very short window of three days, being everything is closed on the 4th, they completely took care of all arrangements for us. This greatly put our minds at ease during a very difficult time for our family. They are a small family owned funeral home, not owned by a large corporation, and you can definitely feel the personal warmth from everyone at MacDonald Funeral Home. Coming from a small town in NY which had these type of funeral homes back in the day, it was refreshing to find that such a place still exists. If you find yourself having to make funeral arrangements for a loved one, I highly recommend you consider the above and beyond compassionate services of MacDonald Funeral Home.
Marie Ortiz
Excellent. They care & truly have a heart. Made this difficult time a little bearable. Thank you.
benny cuevas
I recently attended Max Perez funeral and all personal greeted us like family.
Jennifer Rogers
MacDonald's recently helped us say farewell to my mother. I started working with Lowell and his team back in January. As time passed and the end neared, Lowell and Ron were patient, understanding and absolutely wonderful. Their facility is cozy and puts you at ease; you feel like you are home. The team did an amazing job capturing Mom's essence and our visitation pleasant. They are prompt, courteous and most of all, offer services that are affordable. If you ask for something they've never done, they are open and help make it happen! I highly recommend MacDonald for help handling the most unbearable moment in your life.
Z Z
Professional and compassionate. I would recommend them in a time of loss.
Alexandra Quinn -Soto
Very professional and caring. Also very clean and pleasant.
Elsie Sanchez
I'd like to thank Macdonald Funeral Home for the care and comfort they showed with me and my mother who passed away three weeks ago. They not only showed compassion but their services were great. Again Thank you
Elizabeth Spencer
This was my first experience losing a loved one and Mr. MacDonald and his staff truly made it a smooth and everlasting memory. Mr. MacDonald listened to the details of my sister's life and turned her memorial service into a beautiful day. His kindness and consideration knew no bounds and his attention to detail, even down to my sister's favorite color being a theme at the service, was impeccable. I am so thankful to Mr. MacDonald for all the little things he did that made the celebration of her life special, and I am also very grateful for all the BIG things he did, handling all the state paperwork, that made it as easy a process as possible. I would highly recommend MacDonald funeral home to all my friends and family in the Tampa area.
Lint Busters of Tampa Bay
Mr. MacDonald and his staff were exemplary. From the moment that I walked into the door to discuss my mom's burial, until my mother was laid to rest, I felt at ease and at peace with how everything was handled. Mr. MacDonald made certain that everything was seamless for me and my family, assisting with cemetery arrangements, death certificates and even the grave marker. I wish I could put into words how professional MacDonald funeral home truly was....