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MacDonald Funeral Home & Cremation Services

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Topic

Grief & Family Support

100% positive

Across 42 reviews of MacDonald Funeral Home & Cremation Services in Tampa, FL, grief & family support appears in 14 reviews (100% positive), from 2013-05-03 through 2025-02-07.


Key findings

  • Grief & Family Support mentioned in 14 of 42 reviews (33.3%)

  • 100% of Grief & Family Support reviews are 4 or 5 stars

  • Average rating in Grief & Family Support reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    93%13 mentions
  • Courtesy & Friendliness

    86%12 mentions
  • Communication & Updates

    50%7 mentions
  • Problem Resolution & Effectiveness

    43%6 mentions
  • Responsiveness & Speed

    21%3 mentions
  • Pricing & Value

    14%2 mentions

Reviews mentioning grief & family support

February 7, 2025

Judy Tejada Rodriguez

Just from the start, so much information and details. The whole team is so outstanding. They do everything with so much care and dedication. I recommend them without a doubt. Thank you so much for caring for my granddad Leo, it meant so much to me!

Response from owner

Judy, thank you for your thoughtful review. We appreciate your recognition of our team's dedication and care. It means a lot to us to know that we could support you and your granddad Leo during this time. Your recommendation is truly valued, and we are committed to providing the best service possible.

February 10, 2025

January 28, 2025

Manny Roque

I can’t say enough good things about Erinn and the entire team. When my brother passed away, we wanted to honor his wishes to be cremated. From the moment I called the funeral home, I felt confident they would handle everything. Erinn provided all the information we needed and guided us through the entire process. He went above and beyond by helping me find a keepsake urn for one side of the family. Losing a loved one is never easy, but they made it so we didn’t have to worry about a thing and accommodated all of our requests. They kept us updated every step of the way, from picking up my brother at the hospital to delivering his remains.

Response from owner

Manny, thank you for sharing your experience during such a difficult time. We understand how important it is to honor loved ones, and we are committed to providing compassionate support to families. It’s heartening to know that Erinn and the team could assist you and accommodate your needs. Your trust in us means a lot, and we appreciate your kind words about our service.

January 28, 2025

April 23, 2024

Diana Mendez

I just want to thank the wonderful staff who went above and beyond for my father during the loss of his mother. The staff not only observed but noticed the mistreatment my father was getting from his own family. I cannot express my gratitude and what they did for my father by providing a designated time for him and his mother. So he could say his last goodbye and spend time with her. Thank you all for everything you all have done during this time. Words cannot express my gratitude for going above and beyond for my father. Thank you.

Response from owner

Hi Diana, Thanks so much for taking the time to write about your experience. We truly appreciate it. It is an honor to serve our families the way our staff has served you. Please let us know if there is anything further we can do for you.

April 23, 2024

April 20, 2024

Amanda Mendez

From the moment that we stepped in The funeral Director, who took care of us was an amazing person, her concern and thoughts for us and for our dear Natividad Diaz mom was her main priority. She went above and beyond the call of her duties. I’ve never seen anyone take on such responsibilities like she did also I want to add Sandy she was fantastic. She also went out of her way to show such compassion for us. She hold our hands hugged us, cried with us. I’ve never seen such compassion and love. They are wonderful. They work things out so well that I know that Mom would be so happy no wonder she picked your place. She knew in her heart that you all would take care of her and her family. Thank you for having such wonderful people working and willing to extend their hearts, their love, their compassion their wisdom during the most difficult time of our life. you all made a wonderful choice in selecting such wonderful people to protect the lost during such difficult days and I can’t thank you enough. May the Lord richly bless you and everything you do. God bless Amanda Mendez this was for my mother-in-law. Natividad Diaz Who passed away on April 11, 2024.

Response from owner

Hi Amanda, Thanks so much for taking the time to write about your experience. We truly appreciate it. It is an honor to serve our families. Please let us know if there is anything further we can do for you.

April 23, 2024

April 5, 2022

Teresa Perez

When my mother passed in January we were shocked and had to find a affordable funeral service. This was the best place i could i have gone to for help i got my loved ones ashes back within a week and got any and all questions answered. They made the process easy and stress free!

March 19, 2021

J.S

From my first call to MacDonald services, Lowell and Ron were professional, and showed empathy. My father recently passed and each phone call was informative, and supportive. My questions were answered quickly and every detail was handled with professionalism, and respect for my father, and our family. Highly recommend these gentlemen to anyone dealing with a loss of a family member. Thank you.

September 21, 2020

Elizabeth Estevez

My family and I experienced an unimaginable loss and Ron and Mr. Mcdonald went above and beyond. In the hardest parts of this situation they always did they're best to make sure all went smooth on their end. I'm truly greatful for the help they provided to our family in getting us through this death. Its hard losing anyone but working with this great funeral home made the stress of it a bit less. My family and I thank you dearly!

January 23, 2020

Nicole Ochoa

Mi experiencia fue maravillosa hace una semana perdí a mi suegro y en MacDonald funeral nos dieron una atención excepcional , estamos muy contentos y agradecidos con el dueño y todos los q trabajan ahí q hacen lo posible por ayudar a las familias a que ese dolor tan grande de perder a un ser querido se haga más fácil dándonos el mejor de los servicios, mi consejo es q si estás pasando por un momento como este y estás buscando un funeral home puedes contar con la excelencia de MacDonald funeral home..Se los recomiendo, estamos mas que agradecidos

May 6, 2019

Scott G

Lowell made this entire process very easy for me and my family in our time of need.

November 7, 2018

Darcien “Darcy” Shubbar

It has been 6 years since I lost my 8 yr old daughter. However, I still felt the need to leave a review when I came across this pin in my history on maps. The reason is because the people here are absolutely amazing! The all around kindness was evident. Even though no one ever wants to need a funeral home the fact is we do and I couldn't have been more pleased with a place at the time of the absolute worst moments of my life thus far than I was with McDonald's Funeral home. They even brought me my daughters ashes in a temporary container until the urn was ready because they could sense I was distraught by the possible wait of a day or 2. Again, VERY AMAZING AND KIND. THANK YOU

July 5, 2018

Paula Charbeneau

They were extremely helpful and caring in taking care of my husband's final wishes. When a person is dealing with the loss of a loved one, it's such a blessing to have the care Macdonald funeral home exhibited.

January 9, 2017

Marie Ortiz

Excellent. They care & truly have a heart. Made this difficult time a little bearable. Thank you.

April 8, 2016

Jennifer Rogers

MacDonald's recently helped us say farewell to my mother. I started working with Lowell and his team back in January. As time passed and the end neared, Lowell and Ron were patient, understanding and absolutely wonderful. Their facility is cozy and puts you at ease; you feel like you are home. The team did an amazing job capturing Mom's essence and our visitation pleasant. They are prompt, courteous and most of all, offer services that are affordable. If you ask for something they've never done, they are open and help make it happen! I highly recommend MacDonald for help handling the most unbearable moment in your life.

May 3, 2013

Lint Busters of Tampa Bay

Mr. MacDonald and his staff were exemplary. From the moment that I walked into the door to discuss my mom's burial, until my mother was laid to rest, I felt at ease and at peace with how everything was handled. Mr. MacDonald made certain that everything was seamless for me and my family, assisting with cemetery arrangements, death certificates and even the grave marker. I wish I could put into words how professional MacDonald funeral home truly was....