Topic
Funeral Planning & Arrangements
92.3% positiveAcross 42 reviews of MacDonald Funeral Home & Cremation Services in Tampa, FL, funeral planning & arrangements appears in 13 reviews (92.3% positive), from 2013-05-03 through 2025-02-07.
Key findings
Funeral Planning & Arrangements mentioned in 13 of 42 reviews (31%)
92.3% of Funeral Planning & Arrangements reviews are 4 or 5 stars
Average rating in Funeral Planning & Arrangements reviews: 4.7★
Aspects most discussed in these reviews
Professionalism & Conduct
100%13 mentionsCourtesy & Friendliness
85%11 mentionsCommunication & Updates
62%8 mentionsProblem Resolution & Effectiveness
38%5 mentionsPricing & Value
23%3 mentionsResponsiveness & Speed
23%3 mentions
Reviews mentioning funeral planning & arrangements
Greg Dallas
When I met with Lowell MacDonald to make arrangements for my mother to be laid to rest in our home town in Pennsylvania, he thought the corporate owned PA cemetery charges, which he explained are based on commission, were unusually high. He encouraged me to contact a family owned funeral home in PA which I did, and that advice saved my family over $2,300. Thank you for this personal service and looking out for my family Lowell during this difficult time!
jeff nunley
Erinn, and staff were professional and thoughtful throughout the process. They explained our options while we were handling grief of losing mom. Easily, and highly recommend.
Response from owner
June 27, 2024
Amanda Mendez
From the moment that we stepped in The funeral Director, who took care of us was an amazing person, her concern and thoughts for us and for our dear Natividad Diaz mom was her main priority. She went above and beyond the call of her duties. I’ve never seen anyone take on such responsibilities like she did also I want to add Sandy she was fantastic. She also went out of her way to show such compassion for us. She hold our hands hugged us, cried with us. I’ve never seen such compassion and love. They are wonderful. They work things out so well that I know that Mom would be so happy no wonder she picked your place. She knew in her heart that you all would take care of her and her family. Thank you for having such wonderful people working and willing to extend their hearts, their love, their compassion their wisdom during the most difficult time of our life. you all made a wonderful choice in selecting such wonderful people to protect the lost during such difficult days and I can’t thank you enough. May the Lord richly bless you and everything you do. God bless Amanda Mendez this was for my mother-in-law. Natividad Diaz Who passed away on April 11, 2024.
Response from owner
April 23, 2024
Press Family
This has been just an awful ordeal and there's no right place to begin. I have called and been told the person I need to speak to isn't there and that I would get a call back. That never came. I e-mailed and got no response. As the person listed to make arrangements for my deceased relative, I was NOT contacted! She has specifically chosen me to be in charge of services as her mentally ill son could not be trusted. After coming down with covid and having to isolate, friends and family were kept out of the loop completely. It was not until a GOOGLE search that we discovered my grandmother had not only passed but that her service had come and gone with MacDonald. Can you imagine how horrific it is learn your last grandparent, whom you are close to, has died and you did not get to give her the service she desired? It was only then that I and a friend had to notify everyone that the service was done without any knowledge and my poor grandmother didn't have family and friends at her graveside. This has been awful and there has been no closure for her family and friends.
Response from owner
June 17, 2022
Christine Castaneda
Lowell was very compassionate. Their prices are very reasonable and they make planning stress free. I highly recommend them.
J.S
From my first call to MacDonald services, Lowell and Ron were professional, and showed empathy. My father recently passed and each phone call was informative, and supportive. My questions were answered quickly and every detail was handled with professionalism, and respect for my father, and our family. Highly recommend these gentlemen to anyone dealing with a loss of a family member. Thank you.
Harry VanVliet
We entrusted Ron and staff with the loved one of a family we are serving in upstate NY. Couldn't have asked for a more professional, reliable and dependable funeral home staff. They were always a phone call away. We will definitely use them again.
Dee Perkins
Mr. Lowell MacDonald was so helpful as we live in Wisconsin and due to Covid could only deal with my brother's passing through phone calls. We had some special requests which he took a lot of time to help us. During difficult times, his kindness was so appreciated and made situation less difficult.
Joseph Mancuso
Lowell and staff at MacDonald Funeral Home handled my mother's remains and helped with the funeral arrangements at Florida National Cemetary. My family and I have been involved in the arrangements of other funerals in Tampa and Orlando, most notably my father in Tampa. MacDonald though a humble family operation (they are always better) blows away all the other funeral homes in Tampa and Orlando combined. They are respectful, first class and Lowell handled things that my sister and i had to handle for my father's funeral (the military aspect) that I just couldnt seem to do this time around. Thanks Lowell and Staff. It is very important to have caring people at that moment in time. You can count on MacDonald!
Scott G
Lowell made this entire process very easy for me and my family in our time of need.
Paula Charbeneau
They were extremely helpful and caring in taking care of my husband's final wishes. When a person is dealing with the loss of a loved one, it's such a blessing to have the care Macdonald funeral home exhibited.
Charlie Gauzza
I can't say enough about the compassion and professionalism our family was given at MacDonald Funeral Home upon my wife's passing on July 3rd. Owner Lowell and Funeral Director Advisor Ron had to quickly make arrangements happen with their funeral home for a visitation, the church for a mass and the memorial location for burial services. in a very short window of three days, being everything is closed on the 4th, they completely took care of all arrangements for us. This greatly put our minds at ease during a very difficult time for our family. They are a small family owned funeral home, not owned by a large corporation, and you can definitely feel the personal warmth from everyone at MacDonald Funeral Home. Coming from a small town in NY which had these type of funeral homes back in the day, it was refreshing to find that such a place still exists. If you find yourself having to make funeral arrangements for a loved one, I highly recommend you consider the above and beyond compassionate services of MacDonald Funeral Home.
Jennifer Rogers
MacDonald's recently helped us say farewell to my mother. I started working with Lowell and his team back in January. As time passed and the end neared, Lowell and Ron were patient, understanding and absolutely wonderful. Their facility is cozy and puts you at ease; you feel like you are home. The team did an amazing job capturing Mom's essence and our visitation pleasant. They are prompt, courteous and most of all, offer services that are affordable. If you ask for something they've never done, they are open and help make it happen! I highly recommend MacDonald for help handling the most unbearable moment in your life.