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MacDonald Funeral Home & Cremation Services

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Topic

Staff Professionalism

100% positive

Across 42 reviews of MacDonald Funeral Home & Cremation Services in Tampa, FL, staff professionalism appears in 8 reviews (100% positive), from 2013-05-03 through 2025-02-07.


Key findings

  • Staff Professionalism mentioned in 8 of 42 reviews (19%)

  • 100% of Staff Professionalism reviews are 4 or 5 stars

  • Average rating in Staff Professionalism reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    88%7 mentions
  • Communication & Updates

    50%4 mentions
  • Courtesy & Friendliness

    38%3 mentions
  • Responsiveness & Speed

    25%2 mentions
  • Punctuality & On-Time Service

    13%1 mention
  • Cleanliness & Tidiness

    13%1 mention

Reviews mentioning staff professionalism

June 27, 2024

jeff nunley

Erinn, and staff were professional and thoughtful throughout the process. They explained our options while we were handling grief of losing mom. Easily, and highly recommend.

Response from owner

Thank you for sharing your experience, Jeff. We are glad to hear that Erinn and our staff provided you with professional and thoughtful service during such a difficult time. Your recommendation means a lot to us.

June 27, 2024

March 19, 2021

J.S

From my first call to MacDonald services, Lowell and Ron were professional, and showed empathy. My father recently passed and each phone call was informative, and supportive. My questions were answered quickly and every detail was handled with professionalism, and respect for my father, and our family. Highly recommend these gentlemen to anyone dealing with a loss of a family member. Thank you.

November 28, 2020

Harry VanVliet

We entrusted Ron and staff with the loved one of a family we are serving in upstate NY. Couldn't have asked for a more professional, reliable and dependable funeral home staff. They were always a phone call away. We will definitely use them again.

June 10, 2020

Tara Kornilov

I recently had the pleasure of working with MacDonald Funeral Home and they are so professional, caring, and prompt. I would highly recommend them if we are in need of their services again.

August 22, 2016

benny cuevas

I recently attended Max Perez funeral and all personal greeted us like family.

October 2, 2015

Z Z

Professional and compassionate. I would recommend them in a time of loss.

April 20, 2015

Alexandra Quinn -Soto

Very professional and caring. Also very clean and pleasant.

May 3, 2013

Lint Busters of Tampa Bay

Mr. MacDonald and his staff were exemplary. From the moment that I walked into the door to discuss my mom's burial, until my mother was laid to rest, I felt at ease and at peace with how everything was handled. Mr. MacDonald made certain that everything was seamless for me and my family, assisting with cemetery arrangements, death certificates and even the grave marker. I wish I could put into words how professional MacDonald funeral home truly was....